Sterling B2B Integrator - Help Links and Tools

Many tools and links provide access to various help information in the IBM® Sterling B2B Integrator interface.

The following table describes the tools and links that provide access to various help information in the IBM Sterling B2B Integrator interface:

Help Link or Tool
Description
SupportIconSupport iconDisplays the Technical Support Contact Information page, which provides:
  • A link to the Customer Center
  • Current product versions (for your reference when reporting problems)

    After a product update, the version number that is displayed depends on the availability of a new license file. If a new license file is available (upgrade), IBM Sterling B2B Integrator displays the latest point version. If a new license file is not available (patch), IBM Sterling B2B Integrator displays the same point version with the latest build number.

  • A link to the Customer Reference Guide, where you can view the Technical Support contact information
  • The Utility to upload case data to the IBM Sterling B2B Integrator support link, which allows you to submit a support request to tehcnical support team
HelpIconHelp iconOpens a separate window to display the online documentation library.
SideHelpIcon Page Information icon (Side Help)Indicates instructions (printed next to the icon) about using the interface page you are on or the information displayed on the page.
StepsIcon Related Steps icon (Side Help)Displays page information (Side Help) to indicate the steps related to completing the procedure you are in.
Support Case ToolEnables you to submit a support request to the techical support team. You can access this tool using one of the following methods:
  • Click the Support icon. Click Utility to upload case data to IBM Sterling B2B Integrator support.
  • In the Administration Menu, select Operations > System > Support Tools > Support Case.

Online Documentation Library

The online documentation library is a Web-based hub for all the documentation that pertains to IBM® Sterling B2B Integrator. All product documentation that pertains to IBM Sterling B2B Integrator is available from the documentation library, for online viewing and downloading.

The documentation library enables you to:
  • Search the content using words, phrases, or boolean (and, or, and and not) criteria
  • Browse the documentation online
  • Download PDF copies of the documentation

Access the documentation library by clicking the Help icon (HelpIcon) in the Administration Menu.

Previous Topic

Associated External Applications

Parent Topic

Navigating Sterling B2B Integrator​

Browse Categories

Share Blog Post

Pragma Edge (4.5/5)
4.5/5
Source: IBM

Recent Blog Posts - Read More

Pragma's Health Check Approach Webinar

Thank you for the Registration Request, Our team will confirm your request shortly.

Invite and share the event with your colleagues 

Return to home page

FileGPS - End To End File Monitoring

Subscribe to our newsletter

Elevate your approach to technology with expert-authored blogs, articles, and industry perspectives.

Thank You!

Thanks for signing up! We look forward to sharing resources and updates with you.

Continue to view our resources below.

Services
Contact us

Thank You!

Your Article submission request has been successfully sent. We will review your article & contact you very soon!

  • We don't provide Do-Follow links & we provide no follow backlinks to relevant blogs/articles
  • We don't promote company pages/services/training/products
  • We accpet free guest blogging with 1- no follow backlink
  • We will not publish Author bio, we will publish the article with author name.

Sign up for Free Trail

Community manager solution extends IBM Sterling B2B Integrator to deliver next-generation B2B and File Transfer capabilities that meet the growing demands of the customer.

Thank You!

Thanks for contacting us. We will reach you shortly!

Select Industry & Watch IBM Partner Engagement Manager Demo

Start SRE Journey to AIOPs

FileGPS - End To End File Monitoring

Pragma Edge Jarvis Monitoring tool (Jarvis)

Sterling Data Exchange

Thank you for submitting your details.

For more information, Download the PDF.

Get Solution Brief

Community Manager - PCM

Community Manager - PCM

To deliver next-generation B2B and File Transfer capabilities

Pragma Edge - API Connect

IBM Partner Engagement Manager Standard

IBM Partner Engagement Manager Standard is the right solution
addressing the following business challenges

IBM Partner Engagement Manager Standard

IBM Partner Engagement Manager Standard is the right solution
addressing the following business challenges

IBM Partner Engagement Manager Standard

IBM Partner Engagement Manager Standard is the right solution
addressing the following business challenges

PragmaEdge Universe | 2024

Thank you for the Registration Request, Our team will confirm your request shortly.

Invite and share the event with your colleagues 

Return to home page

Please Join us
On April 21 2021, 11 AM CT