Unified Insight from Gateway to Backend for Smarter, Faster Decisions
Enterprise-wide observability and proactive intelligence for reliable, predictable, and scalable API & integration operations.
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Built for API-Driven Enterprises Focused on Reliability and Customer Experience
Modern organizations depend on API and integration platforms to support digital experiences and business operations. As environments expand across IBM DataPower, Cloud Pak for Integration, ACE, and IBM API Connect, maintaining visibility, performance, and SLA compliance becomes increasingly complex. Manual monitoring and reactive incident response add operational pressure, cost, and customer impact.
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Operational Challenges Enterprises Face
- Fragmented monitoring across gateway, runtime, and backend systems
- Limited business-level visibility beyond technical dashboards and raw logs
- High manual effort spent on daily verification and troubleshooting
- Slow root-cause identification during performance degradation or failures
- Inconsistent visibility affecting end-to-end SLAs
These issues contribute to unplanned downtime, rising operational cost, and reduced customer confidence.
IANN - Unified Observability for IBM Integration
IANN from Pragma Edge provides a single operational intelligence layer that unifies visibility across DataPower, CP4I, ACE, and IBM API Connect from API request entry to backend response, enabling resilient and predictable integration operations.
Core Capabilities
Capability | Strategic Value Delivered |
Unified 360° Monitoring | Complete insight across gateway, runtime, and backend flows |
End-to-End Journey Tracing | Trace every request across component layers |
Real-Time SLA & Event Intelligence | Alerts for latency, missing calls, volume anomalies, and response failures |
AI-Powered Anomaly Detection | Early warnings to prevent service degradation |
Business-Aligned Dashboards | Visibility by customer, partner, and product usage |
Canonical Reporting Model | Standardized intelligence for governance and executive reporting |
Role-Based Access | Secure collaboration across teams without visibility gaps |
Enterprise-Grade Operational Reliability
End-to-End Visibility & Faster Resolution
Identify issues in minutes instead of hours, improving uptime and SLA performance.
Reduced Operational Load & Support Cost
Automated monitoring replaces manual daily checks across gateways and clusters.
Proactive Prevention
AI detects degradation patterns early to avoid service impact or SLA breaches.
Improved Business & IT Alignment
Dashboards designed for clarity reduce dependency on technical interpretation.
Consistent Governance & Reporting
Standardized data strengthens audits, forecasting, and capacity planning.
Controlled, Secure Collaboration
Role-based access enables coordination without compromising compliance.
Business Value Delivered
- Protect customer and partner commitments with real-time observability
- Reduce operational cost and resource dependency at scale
- Increase uptime and responsiveness through faster root-cause discovery
- Enable data-driven decisions across operations and leadership teams
- Transform from reactive troubleshooting to proactive resilience
- Modernize without disruption to existing IBM infrastructure investments
Why Enterprises Trust Pragma Edge
Pragma Edge brings deep domain expertise in IBM Integration platforms and mission-critical enterprise deployments. We support high-volume API and integration environments across global Fortune 1000 customers. IANN is built from real operational experience delivering practical intelligence, stronger operational control, and predictable performance.