Pragma Edge has significant experience with helping customers design and configure optimized onboarding business processes into Partner Engagement Manager.

To speed Partner Engagement Manager deployment projects’ time-to-market, Pragma Edge is the only IBM Partner offering “Deployment Accelerators” that deliver standard onboarding workflows for IBM Sterling B2B Integrator and IBM Sterling File Gateway out-of-the-box.

IBM PEM PragmaEdge
IBM_PEM_Onboarding_Activity
  • REST APIs enable integration with IBM, third party or customer applications.
  • Online visual designer for forms and workflows enables personalization with minimal development efforts.
  • Choices on where to store sensitive partner data
  • Companies that have large B2B communities can now centrally manage their partner’s contact data and certificates.

Partner Engagement Manager is the right solution addressing the following business challenges

  • Customer/Partner onboarding times are excessive
  • Customer/Partner onboarding SLAs missed
  • Customer/Partner processes lead to customer satisfaction issues
  • Partner information collection and storage is done using duplicate and disparate systems and processes
  • No defined workflow process for consistent customer onboarding
PEM_UI