Pragma Edge has significant experience with helping customers design and configure optimized onboarding business processes into Partner Engagement Manager.
To speed Partner Engagement Manager deployment projects’ time-to-market, Pragma Edge is the only IBM Partner offering “Deployment Accelerators” that deliver standard onboarding workflows for IBM Sterling B2B Integrator and IBM Sterling File Gateway out-of-the-box.
- REST APIs enable integration with IBM, third party or customer applications.
- Online visual designer for forms and workflows enables personalization with minimal development efforts.
- Choices on where to store sensitive partner data
- Companies that have large B2B communities can now centrally manage their partner’s contact data and certificates.
Partner Engagement Manager is the right solution addressing the following business challenges
- Customer/Partner onboarding times are excessive
- Customer/Partner onboarding SLAs missed
- Customer/Partner processes lead to customer satisfaction issues
- Partner information collection and storage is done using duplicate and disparate systems and processes
- No defined workflow process for consistent customer onboarding
