IBM Partner Engagement Manager Standard
Optimize partner onboarding processes
IBM Partner Engagement Manager Standard
IBM Partner Engagement Manager Standard (PEM) enables faster onboarding, collaboration, interaction, monitoring, management, and visibility into the activity flow between companies and their partners, customers, and suppliers. PEM significantly reduces the time and resources required to onboard new partners while enhancing the ability to manage and maintain existing partners. By standardizing and automating processes, PEM helps to limit costly manual errors and increase efficiency, by enabling partners to maintain their records.
IBM Partner Engagement Manager Standard significantly reduces the time and resources required to onboard new partners while managing and maintaining existing partners. By automating the onboarding process, the Partner Engagement Manager limits costly manual errors and increases efficiency as partners can maintain their records.
Pragma Edge has significant experience with helping customers design and configures optimized onboarding business processes into Partner Engagement Manager. To speed Partner Engagement Manager deployment projects’ time to market, Pragma Edge is the only IBM Partner offering “Deployment Accelerators” that deliver standard onboarding workflows for IBM Sterling B2B Integrator and IBM Sterling File Gateway out-of-the-box.
IBM Partner Engagement Manager Standard is the right solution
addressing the following business challenges
REST APIs enable integration with IBM, third party or customer applications.
Online visual designer for forms and workflows enables personalization with minimal development efforts.
Choices on where to store sensitive partner data.
Companies that have large B2B communities can now centrally manage their partner’s contact data and certificates.
Customer/Partner onboarding times are excessive.
Customer/Partner onboarding SLAs missed.
Customer/Partner processes lead to customer satisfaction issues.
Partner information collection and storage is done using duplicate and disparate systems and processes.
No defined workflow process for consistent customer onboarding.