IBM Sterling Partner Engagement Manager (PEM)

For companies operating in today’s hyper-connected global economy, the performance of their business depends on connections with partners, suppliers and customers. How well they manage these relationships, from selecting the right partners to effectively collaborating with them, can directly impact revenue growth and profit margins. Today, for most companies, these relationships are orchestrated across multiple systems, tools, and networks, and involve a heavy reliance on resource-intensive and error-prone manual processes. As the global and digital nature of business intensifies, companies face pressure to move towards a more digitized, centralized, and unified infrastructure for their
business ecosystems.

IBM Sterling Partner Engagement Manager (PEM) is a software based engagement system that enables faster onboarding, collaboration, interaction, monitoring, management, and visibility into the interactions between companies and their partners, customers, and suppliers. PEM significantly reduces the time and resources required to onboard new partners while enhancing the ability to manage and maintain relationships with existing partners. By standardizing and automating processes, PEM helps to reduce costly manual errors and increases efficiency by enabling partners to maintain their own records.