The release of MAS 9.0 marks a significant milestone in the evolution of IBM’s product offerings in the realms of Enterprise Asset Management (EAM), Asset Performance Management (APM), and Reliability Centered Maintenance (RCM).
This version brings the innovative features designed to enhance operational efficiency, optimize asset performance, and streamline maintenance processes. Users can expect improved functionalities that cater to the dynamic needs of modern asset management, ultimately empowering organizations to maximize their return on investment in critical assets.
In addition to the exciting feature updates, MAS 9.0 brings a new, simplified support policy aimed at providing clarity and consistency. The previous support model for MAS 8.x, which combined Continuous Delivery (CD) and Long-Term Support (LTS) releases, has been replaced with a more structured approach.
MAS 9.0 follows IBM’s Lifecycle policy known as “Support Cycle-3,” which is designed to deliver robust support options tailored to meet the needs of diverse user environments.
According to IBM, this policy guarantees: “Defect and non-defect product technical support for a period of at least three years from the date the product release was made generally available.”
The Support Cycle-3 structure breaks down support into three clear categories:
Base Support:
Initial Extended Support:
Ongoing Extended Support:
Let’s see how the support structure works in practice, let’s consider the timeline for MAS 9.0, which was released in June 2024:
The release cadence for MAS products is another area where significant changes have been implemented. Historically, the MAS suite saw an average of 2 to 3 releases per year, which often led to confusion and integration challenges. Starting with MAS 9.0, the release cadence will be standardized to one major release per year.
One of the notable changes in MAS 9.0 is the adoption of unified versioning across all MAS products. Each product, including Maximo Manage, Maximo Monitor, Maximo Health, and Maximo Predict, will now share the same version number within each release. For example, the current release of MAS 9.0 includes Maximo Manage 9.0, Maximo Health 9.0, and so forth. This simplifies the versioning system, providing users with a clearer understanding of compatibility and updates across the product suite.
As part of the strategic planning for the MAS product line, IBM has shared a roadmap outlining the anticipated release dates for future versions. According to the latest MAS roadmap plan released in June 2024, the timeline for upcoming releases is as follows:
Each release will adhere to the established support structure, which includes:
If you’d like to learn more about our MAS Services, don’t hesitate to contact Pragma Edge Team at sales@pragmaedge.com
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In today’s fast-paced world of data analytics and AI, optimizing your data infrastructure is key to unlocking valuable insights and driving innovation.
In today’s fast-paced world of data analytics and AI, optimizing your data infrastructure is key to unlocking valuable insights and driving innovation.
In today’s fast-paced world of data analytics and AI, optimizing your data infrastructure is key to unlocking valuable insights and driving innovation.
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IBM Partner Engagement Manager Standard is the right solution
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