Upgrading from IBM Control Desk (ICD) to Maximo IT
Upgrade from IBM Control Desk (ICD) to Maximo IT
Migrate from IBM Control Desk (ICD) to IBM Maximo and experience the future of IT asset management. IBM Maximo IT offers a unified platform for comprehensive management of assets, work orders, inventory, and more. With advanced capabilities, powerful integrations, and automation features, Maximo IT empowers you to streamline workflows, reduce costs, and drive operational efficiency. Experience seamless migration to Maximo IT and gain access to a comprehensive toolkit that simplifies asset management and enhances productivity across your organization.
Why Migrate to IBM Maximo IT?
Unified Asset and Service Management: Manage IT assets, facilities, and services from a single platform. This unified approach provides 360-degree visibility into asset health, performance, and service history.
Seamless Integrations and Automated Workflows: Maximo IT enables you to integrate and automate workflows across tasks, processes, and decision points, ensuring continuous operations and significantly reducing the risk of downtime.
Empowered IT/OT Collaboration: Maximo IT bridges the gap between IT and OT teams, enabling seamless collaboration. It fosters a unified approach to managing assets, systems, and processes, leading to improved efficiency and a more cohesive IT/OT environment.
Enhanced Self-Service and User Experience: Encourage self-service by presenting available services, listing solutions to common issues and ensuring live agent chat capabilities for fast resolution to issue.
Accelerated First Call Resolutions: Improve customer experience by providing your service agents information such as tickets and resolution, troubleshooting guides, and automation scripts.
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Discover how your business can benefit from migrating to Maximo IT with Pragma Edge. Schedule a consultation with our migration experts today
