Enhance SLA Performance with Proactive Automation and Real-Time Insight
Transform Operational Visibility, Reduce Manual Effort, and Strengthen SLA Outcomes Across MFT, EDI, and Integration Flows
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Solve Visibility & SLA Challenges in IBM Sterling Environments
Enterprises operating IBM Sterling B2B Integrator and Sterling File Gateway manage mission-critical data exchanges that directly influence customer commitments, partner experience, and business continuity.
However, limited visibility, manual monitoring, and reactive incident handling continue to create operational pressure and elevated cost.
Where IBM Sterling Environments Struggle
- Limited end-to-end visibility across transactions and systems
- Manual daily health checks and fragmented monitoring tools
- Delayed detection of performance issues and SLA risks
- Time-consuming root-cause analysis and slow recovery
- Technical dashboards that are difficult for business teams to interpret
- High operational workload and dependency on specialized resources
These challenges increase downtime risk, impact SLA performance, and affect customer confidence.
IANN - Intelligent Automation for IBM Sterling
IANN from Pragma Edge introduces a unified automation and visibility platform that brings together:
- FileGPS – end-to-end transaction lineage with SLA visibility
- IANN Monitor – automated platform and infrastructure health checks
- IANN AI – predictive insights for early anomaly detection
How IANN Strengthens Operational Performance
Operational Reliability
Proactive alerting and automated monitoring reduce manual intervention and operational dependency.
Faster Recovery and Reduced Downtime
Root-cause identification within minutes enables quicker resolution and service stability.
Improved SLA Performance
Real-time visibility prevents issues from progressing into service impact.
Unified Insights for IT and Business
Clear dashboards make information accessible across teams for collaborative decisions.
Predictable Operations and Compliance
Standardized reporting simplifies performance reviews, governance, and forecasting.
Value that Drives Reliability and Efficiency
- Strengthened SLA performance and customer trust
- Lower operational cost and reduced manual workload
- Faster response time and increased service continuity
- Improved decision-making based on unified and accurate data
- Better collaboration across technology and business teams
- Scalable modernization without disruption or platform replacement
Why Enterprises Trust Pragma Edge
Pragma Edge brings deep IBM Sterling domain expertise with proven success across Fortune 1000 environments, where performance, scale, and reliability matter most. IANN is built from real operational experience not generic monitoring tools helping enterprises achieve stronger control, reduced manual effort, and predictable SLA performance across their integration ecosystem.