Sterling B2B Integrator - Accessing the User Interface

After IBM® Sterling B2B Integrator is installed, your system administrator creates your user account and assigns user permissions related to using the various system components.

Before you can access the IBM Sterling B2B Integrator UI, the system must be installed and you must log in.

Before accessing IBM Sterling B2B Integrator for the first time, contact your system administrator to obtain:
  • IBM Sterling B2B Integrator UI URL for the login page
  • Your User ID
  • Your Password

Log In and Out

You log in to IBM® Sterling B2B Integrator with your User ID and password, and you log out by clicking the Logout in the top right corner of the page.

To log in to IBM Sterling B2B Integrator:
  1. Navigate to theIBM Sterling B2B Integrator Login page.
  2. Enter your User ID.
  3. Enter your Password.
  4. Click Sign In.
    If the Login page is displayed again, this indicates that your system administrator requires you to create a new password the first time you log in, for security reasons. Enter a new password in the corresponding fields, and click Sign In again.
    The Admin Console pane is displayed.
    Note: If your User ID or password or both do not work, contact your system administrator.
To log out click Logout in the top right corner of the page. This ends your session and displays the Login Page.
Note: Close additional windows, for example, SQL Manager, before you click Logout.

Troubleshoot a Failed User Login

Repeatedly entering an invalid User ID or password can lock you out of the system, and you need to troubleshoot the system to successfully log in.

If you fail to log in to IBM® Sterling B2B Integrator, consider the following factors:
  • Passwords are case-sensitive. Check whether the Caps Lock key is off.
  • Repeatedly entering an invalid User ID and Password can lock you out of the system. The system administrator configures the number of failed login attempts that are allowed.
If you are locked out, try the following strategies:
  • Log in using any other computer that has access to IBM Sterling B2B Integrator. Lock outs affect only the computer being used and do not apply to the User ID or Password being attempted.
  • Wait for thirty minutes, which is the duration of the lock out. Then try again using the same computer.
  • Request the system administrator to deactivate the lock. The administrator uses the Lock Manager page in IBM Sterling B2B Integrator to deactivate the lock.

Lock Out Parameter

The lock out parameter specifies the number of consecutive failed login attempts that are allowed before a user is locked out of the application.

By default, the lock out parameter (ConsecFailedAttempts) is set to 0, which tells the login servlet to not lock users, regardless of the number of failures. System administrators can set this lock out number to any numeric value by editing the file in the properties directory.

Make changes to the file and not the file. If you make changes to the file, and restart the system, the changes you made to the file are overwritten by the file.

The ConsecFailedAttempts parameter controls the user lock out behavior for:

  • IBM® Sterling B2B Integrator Administration Menu
  • FTP Server Adapter
  • SSH/SFTP Server Adapter (for SFTP and SCP protocols)
  • MBI (Mailbox Browser Interface)

Edit the Lock Out Parameter

You can edit the lock out parameter from the properties directory.

To edit the lock out parameter:
  1. Stop IBM® Sterling B2B Integrator.
  2. Navigate to the installation directory.
  3. Navigate to the bin directory.
  4. Navigate to the properties directory.
  5. Locate the
  6. Using a text editor, open
  7. Locate the ConsecFailedAttempts= 0 entry.
  8. Highlight and change 0 to the new number of login attempts.
  9. Save the file under the same name in the same location.
  10. Run the setupfiles script.
  11. Restart IBM Sterling B2B Integrator.
    The changes you made in the file are applied to the file and are applied to all user accounts.

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Navigating Sterling B2B Integrator​

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On April 21 2021, 11 AM CT