Sterling B2B Integrator - Configure Browser Settings

Some browsers/operating systems require additional configuration to correctly render the Sterling B2B Integrator user interface in certain languages.

Use the procedures provided in this section to properly configure a browser to display the Sterling B2B Integrator user interface in the appropriate language.

Note: If your browser is unable to display the user interface properly or you see a mixture of English and another language, this is an indication that the browser is configured incorrectly. You may also need to install additional fonts on the Sterling B2B Integrator server.

Support for Multiple Languages

The Sterling B2B Integrator user interface supports several languages. A portion of the online documentation is also available in multiple languages.

The product can display the user interface in the following languages by updating your internet browser language settings:
  • English (United States)
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Polish
  • Portuguese (Brazilian)
  • Simplified Chinese
  • Traditional Chinese
Four of these languages involve expanded Unicode character sets:
  • Japanese
  • Korean
  • Simplified Chinese
  • Traditional Chinese
Note: Sterling B2B Integrator is designed to work with Latin-based English only input. The use of any other type of input may have uncertain results and is not supported.
 
Required Fonts
The implementation of these languages in your environment may require the addition of new Unicode fonts on your server:
If…
then…
Sterling B2B Integrator is on a server that already supports these languages,you do not need to install any additional fonts.
you are installing on a server that is only setup for the Latin alphabet and you have users who need to view the Sterling B2B Integrator user interface in any of the Asian languages,you need to have the fonts for these languages installed.

To test this, create a user with one of the other languages and set up their browser to use that language as its primary language. Log in to the system and review the user interface. If you see a mixture of English and the new language, your configuration is not correct. You will need to verify the browser is setup correctly and review the fonts installed on the server.

The installation of additional fonts/languages on the server should be done in coordination with your technical support team. Be sure to include a Unicode Sans Serif font on your server.

Note: While multiple languages are supported, a user account should be configured to use only one language to avoid user interface display issues.
 
Translated Documentation
Online documentation for Sterling B2B Integrator is available for the following topics in the IBM online documentation. All supported languages listed above (with some exceptions) can be displayed by updating your internet browser language settings:
  • Installation and Upgrade
  • EBICS
  • Mailbox
  • Services and Adapters
  • Scheduling
  • Security
  • Supplemental System Requirements
  • Trading Partners

Add a Custom Language Preference Code

In order for your browser to display the Sterling B2B Integrator user interface and address bar text correctly in a foreign language, you must specify the appropriate language preference code for the browser.

Sterling B2B Integrator 5.2.3 supports the following language preference codes:

  • de
  • en
  • en-US
  • es
  • fr
  • it
  • ja
  • ko
  • pt-BR
  • zh
  • zh-TW
Your browser must be configured to use one of these specific language preference codes to view the Sterling B2B Integrator user interface.
Note: Most browsers provide a default listing of language preference codes. However, Sterling B2B Integrator requires the use of the specific codes as listed here. For example, you cannot use the default German (Germany) [de-DE], you must use [de].

You may need to add these supported codes as a custom language preference code in your browser.

Note: The instructions for configuring a browser’s display will differ for each browser. Refer to your chosen browser’s documentation for specific instructions on configuring that browser’s display.

The following is an example of how to configure a client machine display for an IE window.

  1. Open an IE browser window.
  2. Select Tools > Internet Options.
  3. At the bottom of the window under Appearance, click Languages.
  4. Click Add to display the Add Language window.
  5. In the User defined: text box, enter the appropriate language preference code from the list below:
    • de
    • en
    • en-US
    • es
    • fr
    • it
    • ja
    • ko
    • pt-BR
    • zh
    • zh-TW
  6. Click OK.
    The added code should display in the Language: listing in the Language Preference window. An example entry would be, User Defined [de].
  7. (Optional) Move the added language up to be the first one listed if there are multiple languages listed.
    1. Select the newly added language.
    2. Click Move up.

      The newly added language should now appear first in the Language listing.

  8. Click OK to save your Language Preference settings.
  9. Click OK to close the Internet Options window.
  10. Close your browser window.
  11. Open a new browser window and access the Sterling B2B Integrator user interface to verify your changes have been applied.

Change Default Browser Font

Some languages require the use of special fonts to properly display the Sterling B2B Integrator user interface. The client computer must be configured to display these types of fonts. Each Windows client must be configured.

Note: The instructions for configuring a browser’s display will differ for each browser. Refer to your chosen browser’s documentation for specific instructions on configuring that browser’s display.

The following is an example of how to change the default browser font for an Internet Explorer (IE) window.

To configure a client machines display for IE:

  1. Determine which fonts are needed to support your needed language and verify they are installed on the server.
    Note: The installation of additional fonts/languages on the server should be done in coordination with your technical support team. Be sure to include a Unicode Sans Serif font on your server.
  2. Open an IE browser window.
  3. Select Tools > Internet Options.
  4. At the bottom of the window under Appearance, click Fonts.
  5. From the Language Script drop-down menu, change the Latin based value to the appropriate script for your needed language.
    Note: If your encoding is not available, you may need to install a new version of Internet Explorer, but make sure you install the appropriate international options.
  6. Select a Webpage font and a Plain text font appropriate for the new language. A Plain text font is one in which all the characters take up the same amount of space and is associated with older computer terminals.
    Note: If no fonts are listed in the menus, then you need to install fonts designed for that encoding.
  7. Click OK to close the Fonts window.
  8. Click OK again to close the Internet Options window.
  9. Close your browser window.
  10. Open a new browser window and access the Sterling B2B Integrator user interface to verify your changes have been applied.

Set the Client Character Display

To use special characters, such as for various languages, the client computer must be configured to display these types of characters. In order for Unicode characters to display correctly in the application, each Windows client must be configured.

Note: The instructions for configuring a browser’s display will differ for each browser. Refer to your chosen browser’s documentation for specific instructions on configuring that browser’s display.

The following is an example of how to configure a client machine display for an Internet Explorer (IE) window.

To configure a client machines display for IE:

  1. Open an IE browser window.
  2. Select View > Encoding > Auto-Select.

Clearing Browser and Java Plugin Caches Before Initial Deployment

When Sterling B2B Integrator is ready for deployment, each user must clear the browser and Java Plugin caches on their client systems before you start Sterling B2B Integrator. This requirement applies to all browsers.

To clear the browser and java caches, do the following:

  1. From the browser menu bar, select Settings > Control Panel > Internet Options.
  2. Select the General tab, and in the Temporary Internet Files panel, click Delete Files. The Delete Files dialog displays.
  3. Check the Delete All Offline Content checkbox. Click OK until the Internet Properties window closes.
    The browser cache is cleared.
  4. From the Windows start menu, select Settings > Control Panel > Java.
  5. Select the General tab, and in the Temporary Internet Files panel, click Settings. The Temporary Files Settings dialog displays.
  6. In the Disk Space panel, click Delete Files. The Delete Temporary Files pop-up window displays.
  7. Click OK until the Java Control Panel window closes.

General Internet Explorer Browser Settings

When you use Sterling B2B Integrator without any customizations, you need to set the General Browser settings for your Internet Explorer to obtain the best browser performance.

Note: This can impact the display of reports and search listings.

To set your general browser settings:

  1. From the Internet Explorer menu, select Tools > Internet Options.

    The Internet Options window opens to the General tab.

  2. Locate the Browsing history section and click Settings.

    The Temporary Internet Files and History Settings window opens.

  3. Below Check for newer versions of stored pages: select the Everytime I visit the webpage option.
  4. Click OK to save your changes.
  5. Click OK to apply the changes.
  6. Close the browser window and re-open it.

    The browser is now set to check for updates to pages everytime a page is accessed rather than relying upon a cached version.

Internet Explorer Security Settings

When you use Sterling B2B Integrator without any customization, you need to set security settings for your Internet Explorer to obtain the best browser performance.

To configure the Internet Explorer security and privacy settings:

  1. From the Internet Explorer menu, select Tools > Internet Options.
  2. Click the Security tab.

    Note: For Internet Explorer version 11 perform the following:

    1. From the Internet Explorer menu, select Tools > Internet Options > Local Intranet > Sites.

    2. Choose Automatically Detect Intranet Network.

    3. Restart Internet Explorer.

    To ensure Document Mode in Internet Explorer is set as 11 perform the following:

    1. Open Internet Explorer and right-click on browser.

    2. Select Inspect Element from menu. This should open debugger.
    3. Click the Emulation tab.

      Set the value as 11 in the Document Mode drop-down.

  3. Select the Web content zone from which Sterling B2B Integrator is accessed.
  4. Set the security level to Medium-low.
  5. Click Custom Level and set your security settings according to the following table:
    Internet Explorer Security Setting
    Sterling B2B Integrator
    .NET Framework
    Loose XAML Enable
    XAML browser applications Enable
    XPS documents Enable
    .NET Framework-reliant Components
    Permissions for components with manifests High Safety
    Run components not signed with Authenticode Enable
    Run components signed with Authenticode Enable
    ActiveX Controls and Plugins
    Allow previously unused ActiveX controls to run without prompt Enable
    Allow Scriptlets Enable
    Automatic prompting for ActiveX controls Enable
    Binary and script behaviors Enabled
    Display video and animation on a webpage that does not use external media player Disable
    Download signed ActiveX controls Prompt
    Download unsigned ActiveX controls Prompt
    Initialize and script ActiveX controls not marked as safe for scripting Prompt
    Run ActiveX controls and plugins Prompt/Enable
    Script ActiveX controls marked as safe for scripting Enable
    Downloads
    Automatic prompting for file downloads Enable
    File download Enable
    Font download Prompt
    Enable .NET Framework setup Enable
    Java VM
    Java permissions Medium safety
    Miscellaneous
    Access data sources across domains Enable
    Allow META REFRESH Enable
    Allow scripting of Internet Explorer web browser control Enable
    Allow script-initiated windows without size or position constraints Enable
    Allow webpages to use restricted protocols for active contents Prompt
    Allow websites to open windows without address or status bars Enable
    Display mixed content Prompt
    Do not prompt for client certificate selection when no certificates or only one certificate exists Enable
    Drag and drop or copy and paste files Prompt
    Include local directory path when uploading files to a server Enable
    Installation of desktop items Prompt
    Launching applications and unsafe files Prompt
    Launching programs and files in an IFRAME Prompt
    Navigate sub-frames across different domains Enable
    Open files based on content, not file extension Enable
    Software channel permissions Medium safety
    Submit non-encrypted form data Prompt
    Use Phishing Filter Disable
    Use Pop-up Blocker Disable
    Userdata persistence Enable
    Websites in less privilged web content zone can navigate into this zone Prompt
    Scripting
    Active scripting Enable
    Allow Programmatic clipboard access Prompt
    Allow status bar updates via script Enable
    Allow websites to prompt for information using scripted windows Enable
    Scripting of Java applets Enable
    User Authentication
    Logon Prompt for user name and password
  6. Click OK to save your settings.
  7. Click OK to save the new settings and Apply to implement the settings.
    The new settings are applied when a new browser window is opened.

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On April 21 2021, 11 AM CT