IBM Partner Engagement Manager Standard - Introduction
IBM Partner Engagement Manager Standardenables faster on boarding, collaboration, interaction, monitoring, management, and visibility into the activity flows between companies and their partners, customers, and suppliers. PEMsignificantly reduces the time and resources required to onboard new partners while enhancing ability to manage and maintain existing partners. By standardizing and automating processes, PEM helps to limit costly manual errors and increase efficiency, by enabling partners to maintain their own records.
IBM Partner Engagement Manager Standard(PEM) significantly reduces the time and resources required to onboard new partners while managing and maintaining existing partners. By automating the onboarding process, Partner Engagement Manager limits costly manual errors and increases efficiency as partners can maintain their own records.
Pragma Edge has significant experience with helping customers design and configure optimized onboarding business processes intoPartner Engagement Manager.
To speed Partner Engagement Manager deployment projects’ time-to-market, Pragma Edge is the only IBM Partner offering “Deployment Accelerators” that deliver standard onboarding workflows forIBM Sterling B2B Integratorand IBM Sterling File Gatewayout-of-the-box.
IBM Partner Engagement Manager Standard is the right solutionaddressing the following business challenges
- REST APIs enable integration with IBM, third party or customer applications.
- Online visual designer for forms and workflows enables personalization with minimal development efforts.
- Choices on where to store sensitive partner data
- Companies that have large B2B communities can now centrally manage their partner’s contact data and certificates.
- Customer/Partner onboarding times are excessive
- Customer/Partner onboarding SLAs missed
- Customer/Partner processes lead to customer satisfaction issues
- Partner information collection and storage is done using duplicate and disparate systems and processes
- No defined workflow process for consistent customer onboarding
Register to view a demo on how to:
- Automate partner on-boarding
- Provide partner self-service capability
- Improve visibility of on-boarding process
- Reduce the time to on-board