When an EBICS Customer Acknowledgment (order type HAC) is downloaded in Sterling B2B Integrator, data including status and reason code information is created as defined in EBICS Specification 2.5.
The HAC order type is a technical acknowledgment to the client providing processing status and details for submitted orders. This includes actions and results that occur while uploading, downloading, or signing files and may include information about the content of the file.
Users do not directly initiate HAC requests. Instead, HAC requests are automatically performed by the Sterling B2B Integrator EBICS Client according to defined schedules set up using the HAC scheduler. Each HAC response provides a full history of EBICS actions and status information since the last HAC request. Data from each HAC response is stored by Sterling B2B Integrator.
To view HAC data, use either the EBICS Client Order search viewer in Sterling B2B Integrator or EBICS Search in Sterling File Gateway.
Search results may contain HAC actions and reason codes as described in the following table:
HAC Action | Type of Action | Reason Code | HAC Result |
|---|---|---|---|
| File submitted to the bank | FILE_UPLOAD | DS0C | User locked/certificate revoked |
| DS08 | Decompression error | ||
| DS09 | Decryption error | ||
| TA01 | Upload aborted | ||
| TS01 | Upload successful | ||
| File downloaded from the bank | FILE_DOWNLOAD | DS0C | User locked/certificate revoked |
| DS08 | Decompression error | ||
| DS09 | Decryption error | ||
| TA01 | Download aborted | ||
| TD01 | No data available for download | ||
| TS01 | Download successful | ||
| Electronic signature submitted to the bank | ES_UPLOAD | ID01 | Original order folder has not been sent before |
| DS0C | User locked/certificate revoked | ||
| DS08 | Decompression error | ||
| DS09 | Decryption error | ||
| TA01 | Upload of ES aborted | ||
| TS01 | Upload of ES successful | ||
| Signature verification | ES_VERIFICATION | AM21 | Amount exceeds limit |
| DS01 | ES(s) are correct | ||
| DS0A | Number of ES(s) insufficient | ||
| DS0B | ES(s) are not correct | ||
| DS0C | Certificate is revoked/user is locked | ||
| DS0D | Certificate is not valid/public key not activated | ||
| DS0E | Certificate not present/public key doesn’t exist | ||
| DS0F | CA for certificate is unknown | ||
| DS0G | Signer not allowed to sign this operation | ||
| DS0H | Signer not allowed to sign this account | ||
| DS08 | Decompression error | ||
| DS09 | Decryption error | ||
| DS10 | Certificate revoked for first signer | ||
| DS11 | Certificate not valid for first signer | ||
| DS12 | Certificate not present for first signer | ||
| DS13 | CA unknown for first signer | ||
| DS14 | User (signer) is unknown on the server | ||
| DS15 | The same ES already has been sent to the bank | ||
| DS16 | Public key version not correct | ||
| DS17 | Order data and ES(s) don’t match | ||
| DS18 | Repeat order (file not testable) | ||
| DS19 | Signer’s ES rights are insufficient | ||
| DS20 | Certificate revoked for second signer | ||
| DS21 | Certificate rot valid for second signer | ||
| DS22 | Certificate not present for second signer | ||
| DS23 | CA unknown for second signer | ||
| DS24 | Waiting time expired and file deleted by bank | ||
| DS25 | File deleted by bank (multiple reasons) | ||
| DS26 | Same user signed multiple times | ||
| DS27 | User (signer) not yet activated | ||
| TD02 | File cannot be read | ||
| TD03 | The file format is invalid | ||
| TS04 | File with attributes “DZHNN” (not ES signed) | ||
| Forwarding to VEU | VEU_FORWARDING | DS06 | Order transferred to the VEU |
| VEU signature verification | VEU_VERIFICATION | AM21 | Amount exceeds limit |
| DS01 | ES(s) are correct | ||
| DS0B | ES(s) are not correct | ||
| DS0C | Certificate is revoked/user is locked | ||
| DS0D | Certificate is not valid/public key not activated | ||
| DS0E | Certificate not present/public key doesn’t exist | ||
| DS0F | CA for certificate is unknown | ||
| DS0G | Signer not allowed to sign this operation | ||
| DS0H | Signer not allowed to sign this account | ||
| DS10 | Certificate revoked for first signer | ||
| DS11 | Certificate not valid for first signer | ||
| DS12 | Certificate not present for first signer | ||
| DS13 | CA unknown for first signer | ||
| DS14 | User (signer) is unknown on the server | ||
| DS15 | The same ES already has been sent to the bank | ||
| DS16 | Public key version not correct | ||
| DS17 | Order data and ES(s) don’t match | ||
| DS18 | Repeat order (file not testable) | ||
| DS19 | Signer’s ES rights are insufficient | ||
| DS20 | Certificate revoked for second signer | ||
| DS21 | Certificate rot valid for second signer | ||
| DS22 | Certificate not present for second signer | ||
| DS23 | CA unknown for second signer | ||
| DS24 | Waiting time expired and file deleted by bank | ||
| DS25 | File deleted by bank (multiple reasons) | ||
| DS26 | Same user signed multiple times | ||
| DS27 | User (signer) not yet activated | ||
| TD02 | File cannot be read | ||
| TD03 | The file format is invalid | ||
| End of VEU signature verification | VEU_VERIFICATION_END | DS05 | Order was correct, forwarded for post-processing |
| Cancellation of VEU order | VEU_CANCEL_ORDER | DS02 | Order cancelled |
| DS03 | Order not cancelled | ||
| HAC end of order (positive) | ORDER_HAC_FINAL_POS | Not Provided | Final indication for successful processing of the order. |
| HAC end of order (negative) | ORDER_HAC_FINAL_NEG | Not Provided | Final indication for failed processing of the order. |
Sterling B2B Integrator - Order types
Sterling B2B Integrator - EBICS Client User
Sterling B2B Integrator - HAC Scheduling
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