IBM Partner Engagement Manager - IBM PEM
Partner Engagement Manager (PEM) offers to differentiate approaches to how companies collaborate and manage their partner relationships, including on-boarding and self-serve capabilities.
Self-Service Onboarding
Community Management
Activity Management
Risk Management
Compliance Standards Enforcement
PEM Review/Approval/Rejection
IBM Partner Engagement Manager is the right solution addressing the following business challenges:
- Customer/Partner onboarding times are excessive
- Customer/Partner onboarding SLAs missed
- Customer/Partner processes lead to customer satisfaction issues
- Partner information collection and storage is done using duplicate and disparate systems and processes
- No defined workflow process for consistent customer onboarding
