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IBM Partner Engagement Manager (IBM PEM) for Distribution/Retail

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IBM Partner Engagement Manager - IBM PEM

Partner Engagement Manager (PEM) offers to differentiate approaches to how companies collaborate and manage their partner relationships, including on-boarding and self-serve capabilities.

Self-Service Onboarding

Community Management

Activity Management

Risk Management

Compliance Standards Enforcement

PEM Review/Approval/Rejection

IBM Partner Engagement Manager is the right solution addressing the following business challenges:

  • Customer/Partner onboarding times are excessive
  • Customer/Partner onboarding SLAs missed
  • Customer/Partner processes lead to customer satisfaction issues
  • Partner information collection and storage is done using duplicate and disparate systems and processes
  • No defined workflow process for consistent customer onboarding

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Community manager solution extends IBM Sterling B2B Integrator to deliver next-generation B2B and File Transfer capabilities that meet the growing demands of the customer.​

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On April 21 2021, 11 AM CT